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Location:
Mole Valley / Surrey / KT22 7TW
Apprenticeship Type:
---
Start Date:
2020-03-11 10:10:29
Close Date for Application:
2020-04-08
Training Provider:
QA
Weekly Wage:
£ 288

Job Details | Infrastructure Technician Apprentice

Currently seeking a self-motivated, enthusiastic individual for an IT apprenticeship position. The sole purpose is to provide essential specific software application support to all external customers and internal users on site.

COMPANY OVERVIEW

One of the largest software services and solutions business in the UK. We provide you with leading insights, expertise and practical help across Software Services and Security Solutions. 

JOB DESCRIPTION

Main responsibilities: 

  • Resolving end users support calls
  • Managing support calls throughout their life cycle
  • Using online Service Desk to handle support calls 
  • Provide consistently professional and high-quality interface between Services Team and its customers
  • Application Support & management
  • Liaising with external resources (suppliers/manufacturers/support providers)

Desired skills:

  • Ability to work under own initiative 
  • Ability to follow written and verbal instructions 
  • Ability to work to strict deadlines 
  • Ability to provide training to other team members, and other employees 
  • Ambitious and willing to work towards specialisation in corporate systems 
  • Excellent communications and interpersonal skills 
  • Good documentation skills 

Important Information:  

QAs apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. 

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

REQUIREMENTS

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade C or above. 

CAREER POTENTIAL

Youll have the opportunity to progress into full time work upon successful completion of the apprenticeship.

QUALIFICATIONS REQUIRED

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade C or above. 

GET IN TOUCH & APPLY

If you have any queries about this role please contact our friendly recruitment team:
01245 505226 | enquiries@theaimgroup.co.uk

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Need help or advice?
Call: 01245 505226
Email: enquiries@theaimgroup.co.uk