How Will AI Change the Landscape of The Workforce?

Artificial Intelligence is here, and it’s not going anywhere soon. Despite seemingly bursting onto the scene over the last couple of years, it has been around for years.

When was AI Created? 

Alan Turing, a British mathematician and computer scientist, explored the possibility of artificial intelligence using information and reason to solve problems and make decisions in his paper Computing Machinery and Intelligence, written in 1950. 

6 years later, a program named The Logic Theorist was designed. Its purpose was to mimic the problem-solving skills that humans possess and was funded by Research and Development (RAND) Corporation. This was considered the first artificial intelligence program. 

Fast forward to today, 68 years later, and we are currently witnessing the rise of AI in our modern society. The catalyst for this rise is undoubtedly the introduction of ChatGPT in November 2022. The AI program reached 1 million users just 5 days into its launch, and as of January 2024, has over 180.5 million monthly users. This incredible growth and development in technology led people all across the world to wonder if their jobs really were at risk to technology. 

How is AI being used in the workforce today? 

AI is all around us, and many businesses and industries are using it in ways that you wouldn’t have even noticed, with businesses utilising AI for things like chatbots, automation, and research in order to streamline their systems. 

While many are afraid that AI is going to immediately take their jobs away, it’s currently being used to support you in your role. This means that those who have the knowledge on AI and technology will have an advantage in the job market both now and in the future as businesses look to use AI and those who understand its power to move forward. 

What Industries are using Artificial Intelligence? 

AI has found its way into almost every industry, with more industries seemingly taking the dive into artificial intelligence every day. There are a vast number of industries currently using AI to drive the sector forward, including: 

  • Healthcare 
  • Retail and e-commerce 
  • Banking and financial services 
  • Supply chain and logistics 
  • Travel 
  • Media and entertainment 
  • Manufacturing 
  • Automotive 
  • Education 
  • Fashion 
  • IT 
  • Hospitality 

The likelihood is that if an industry is currently not using AI in any shape or form, it will soon be implemented. This doesn’t necessarily mean that every business within each sector is using AI, with it being likely that smaller businesses will not be able to fund the research and testing that bigger businesses can partake in to ensure that these systems are functioning. 

Artem Sapegin B18trxc8upq Unsplash

How will AI affect jobs? 

AI could replace the equivalent of up to 300 million full-time jobs by 2030, according to a report from Goldman Sachs. The report suggests that AI could replace a quarter of work tasks in the USA and Europe, but it would also potentially create new jobs and lead to a productivity boom. 

Another report by McKinsey Global Institute suggests that by 2030, 14% of employees globally will have to change their career to stay ahead of digitisation, robotics, and AI.  

Some of the jobs most likely to be automated and affected by AI include: 

  • Customer service 
  • Receptionists 
  • Research and analysis 
  • Retail 

These stats can look daunting, but it highlights how important it is for you to stay on top of this now by learning new skills to stay ahead. Understanding what’s to come gives you a better foundation to futureproof your tomorrow. 

How can you stay ahead of AI? 

To stay ahead of the developments of technology and AI, it’s important to not only understand the subject itself, but to also learn new skills that futureproof your career. 

With many industries being affected by AI in the near future, having skills in different areas gives you the knowledge and confidence to make a career change in order to stay ahead of others. 

Our online qualification hub features a huge range of courses that you can complete in the comfort of your own home, including free government funded courses, paid courses, and short accredited CPD courses that you can complete in less than an hour. 

View our full range of courses here: 

If you are looking for some extra information about the future of AI, look no further than our podcast – FutureProof Your Tomorrow.  

Listen to our episode all about AI in industries here 

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