Tenant Support in Social Housing

Hand holding a metal house key on a keyring, shown close up for a Level 2 course image.

Course Fee

£349.20£245.00 From £21.37 p.m

Gain confidence supporting tenants in social housing by building awareness of safeguarding, wellbeing, challenging behaviour and the issues that can affect vulnerable or isolated tenants.
  • Level 2
  • Short Course
  • Online Based
  • Tutor Support
  • Accredited

This course helps learners develop the awareness and confidence needed to support tenants effectively within the social housing sector. It provides a clear introduction to the environment in which social housing services operate and highlights the importance of professionalism, clear communication and a supportive approach.

Learners build an understanding of safeguarding, equality and diversity, helping them recognise their responsibilities and promote fair, safe and inclusive practice. The course also encourages greater awareness of mental and physical ill health, enabling learners to respond with sensitivity and signpost individuals to appropriate support when needed.

Further focus is placed on understanding the reasons behind challenging or problematic behaviour, helping learners approach situations calmly and confidently. The course also raises awareness of the difficulties faced by isolated tenants, supporting early intervention and encouraging stronger community engagement.

Ideal for anyone working in or entering the social housing sector, this course strengthens practical understanding, promotes positive tenant relationships and supports safer, more inclusive housing environments.

Available with online payment
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Split the cost of your course over 12 months

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There are many options for payment. You can pay in full via our Stripe secure payment service. You can also pay in full via PayPal. You can pay in 3 via PayPal. Or you can select a payment plan (3, 6, 9 or 12 months) via our Payl8r service. 

Add this course to your basket and checkout. You will need to create an account with The AIM Group to build your learner individual portal. From here you will be redirected to the learning provider to discuss your chosen course in more detail and arrange payment. 

Online qualifications are designed to work around your schedule. If you do not have the time to commit to 5 days a week in education, this is perfect for you. You will be supported by a qualified tutor plus an in-depth workbook. If you need any additional support, The AIM Group customer care support are always here - 02039003091 (EXT) 1.

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