The NCFE Level 2 Certificate in Principles of Business Administration (VRQ) is an in-depth qualification designed to provide learners with the core knowledge and practical skills needed to succeed in a variety of business administration roles. It’s ideal for those starting out in administration or professionals wishing to strengthen their existing skills and career opportunities.
Throughout the course, learners will develop a strong understanding of business administration principles, including effective communication, customer service, record-keeping, organising meetings and events, and managing data. The programme focuses on real-world application, helping participants use business software efficiently, manage digital and paper-based systems, and handle administrative tasks with confidence.
In addition to technical knowledge, the course covers essential workplace practices such as time management, teamwork, and prioritisation. Learners will also explore confidentiality, professional ethics, and compliance with UK legislation relevant to administrative work.
By combining theory with practical exercises, case studies, and simulated work scenarios, students gain valuable problem-solving, organisational, and communication skills. They will finish the course prepared to manage responsibilities confidently in modern business environments.
This qualification is flexible and fully accessible online, enabling learners to study at their own pace while balancing personal and professional commitments. Upon completion, participants earn a nationally recognised qualification that demonstrates competence in business administration — a key asset for career progression.
Graduates can pursue a wide range of roles, such as business administrator, office assistant, customer service coordinator, or receptionist. It’s also a great stepping stone for those seeking to progress into supervisory or management positions in administrative settings.
Who Is the Business Admin Level 2 Course For?
This course is suitable for:
- Individuals starting their career in business administration
- Professionals already in administrative roles seeking to improve their skills
- School leavers or career changers looking to enter office-based employment
- Anyone seeking professional development to enhance employability and confidence
The NCFE Level 2 Certificate in Principles of Business Administration (VRQ) applies across multiple sectors, including corporate offices, small businesses, local authorities, and charities.
Careers in Business Administration
This qualification can lead to a variety of rewarding administrative roles in diverse environments, including:
- Business Administrator (£23,000–£30,000)
- Business Project Manager (£22,000–£70,000)
- Sales Administrator (£17,000–£28,000)
By completing this Level 2 course, learners will gain both the knowledge and confidence to perform effectively in administrative positions and contribute to the efficient running of any organisation.
