Level 2 Retail Knowledge

Course Fee

Free

When working within the retail industry, you must ensure you are well trained to meet the needs of your customers. This includes knowing how to deal with customer complaints in an effective way to ensure customers are not left disappointed.

Level 2
Short
Online Based
Tutor Support
Accredited

A nationally recognised Level 2 qualification that builds your knowledge and skills.
Flexible, self-paced learning that fits around your job, family life, and daily commitments.
Complete the course online with clear, accessible content in manageable sections.
Strengthen your CV and unlock new opportunities in work, study, or personal growth.

Join over 1,000,000
learners improving their prospects.

The retail industry is subject to several pressures. These include changes in shopping habits and the recent economic downturn which reduced consumer spending. However, as consumer confidence begins to grow, it is important that retail support staff are fully trained and equipped to represent your business and to meet the needs of your customers. As removing staff from the ‘shop floor’ applies pressure to rotas, this training can be carried out in the learner’s own time via our tried and tested flexible learning approach.

Join over 1,000,000
learners improving their prospects.