Level 2 Health and Social Care - User Experience

Two hands gently cupping a small red heart against a teal background, symbolising care and support.

Course Fee

Free

If you work within the care sector this course is perfect for you. Learn how to effectively communicate, work within a team and deliver customer service in health and social care settings.

Level 2
Short
Online Based
Tutor Support
Accredited

A nationally recognised Level 2 qualification that builds your knowledge and skills.
Flexible, self-paced learning that fits around your job, family life, and daily commitments.
Complete the course online with clear, accessible content in manageable sections.
Strengthen your CV and unlock new opportunities in work, study, or personal growth.

Join over 1,000,000
learners improving their prospects.

This course will equip students with a detailed understanding of customer service in health and social care, effective communication and teamwork in health and social care settings and the needs of customers who access health and social care services. This course is ideal for those who wish to develop an awareness and understanding of how to deliver effective customer service in health and social care settings. Anyone who currently works in the health and social care sector and wishes to progress their career would benefit from this course, as would anyone who is looking to work in the sector.

Join over 1,000,000
learners improving their prospects.

What is a Level 2?

Level 2 qualifications are short courses, designed to help you gain insight into a new field, without committing immense amounts of time. If you are interested in a new topic/investigating a career path, a level 2 is the perfect place to start.

How am I eligible for a free course?

Our courses are nationally accredited and funded by the AEB Budget. This means that there are certain criteria to adhere to. We ask that you first check your location using our Postcode Eligibility Checker. After finding a course in your area you will need to check the following. Are you 19+, Have been an EU / UK Resident for 3+ years & not enrolled on another government-funded course. If these statements are correct, you are eligible and ready to enrol on your course.

How much time would I need to complete a course?

On average we recommend that 2hrs a week is suitable to complete a course in the standard 4-12 weeks. Now this can depend on your learning style, so colleges will offer extensions to those that need extra time. All you need to do is communicate with your tutor and they can assist you.