Information, Advice and Guidance

Two people sitting and using hand gestures while discussing, with an open notebook visible, relating to counselling training.

Course Fee

£349.20£245.00 From £21.37 p.m

Strengthen your confidence in offering clear, supportive and ethical information, advice and guidance while developing effective communication and interaction skills.
  • Level 2
  • Short
  • Online Based
  • Tutor Support
  • Accredited

Providing information, advice and guidance requires clarity, good judgement and the ability to communicate in a way that supports and empowers others. This course helps learners build those skills by focusing on what effective guidance looks like in real practice.

Learners gain a clearer understanding of how to offer support that is accurate, unbiased and genuinely helpful. The course highlights the importance of recognising individual needs and tailoring information so that people feel informed and able to make their own decisions with confidence.

Interaction skills form a key part of this training. Learners explore how to build rapport, ask the right questions and listen actively, all of which contribute to better conversations and more positive outcomes. This promotes professionalism while helping individuals feel understood and respected.

Ideal for anyone working in customer service, support roles, education, employment services or community settings, this course strengthens communication, improves confidence and helps learners provide guidance that makes a real difference.

Available with online payment
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Split the cost of your course over 12 months

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There are many options for payment. You can pay in full via our Stripe secure payment service. You can also pay in full via PayPal. You can pay in 3 via PayPal. Or you can select a payment plan (3, 6, 9 or 12 months) via our Payl8r service. 

Add this course to your basket and checkout. You will need to create an account with The AIM Group to build your learner individual portal. From here you will be redirected to the learning provider to discuss your chosen course in more detail and arrange payment. 

Online qualifications are designed to work around your schedule. If you do not have the time to commit to 5 days a week in education, this is perfect for you. You will be supported by a qualified tutor plus an in-depth workbook. If you need any additional support, The AIM Group customer care support are always here - 02039003091 (EXT) 1.

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