Digital Skills for Work – Care

Digital capability is becoming increasingly important in health and social care roles. This course introduces the essential skills that help staff stay secure online, communicate effectively, and use digital tools to support both workplace duties and ongoing professional development.

Learners start by focusing on device and data protection. With sensitive information commonly handled in care settings, understanding cyber risks, secure access, and safe storage practices is vital. The course provides simple, practical steps that support safer digital behaviour and compliance with organisational standards.

Communication is explored in the context of care environments. Learners look at how digital systems, messaging platforms, and video calls support professional interaction, teamwork, and record keeping. Clear and appropriate digital communication helps improve service quality and ensures important information is shared correctly.

The programme also highlights how everyday digital skills apply to real care related tasks. Whether recording information, accessing online resources, organising schedules, or supporting administrative processes, learners discover how technology can make daily work more efficient.

Finally, the course examines how digital tools can support career development. From online training and professional networks to job searches and digital CVs, learners gain insight into how improving digital confidence can open new opportunities within the care sector.

Designed for those working in or entering care roles, the course provides practical, easy to understand guidance that strengthens digital confidence and workplace effectiveness.