Course Description
Effective communication is paramount in the adult social care sector, enabling you to comprehend a service user's needs accurately and provide tailored support. Inaccurate or misleading information exchange can lead to errors in care delivery and a negative perception of the service. Professionals in this field develop diverse relationships, ranging from formal to informal. Regardless of the recipient or communication method, ensuring appropriateness and effectiveness is crucial.
Our Principles of Communication E-Learning course explores various communication methods, barriers identification, and reduction strategies. It emphasises ensuring mutual understanding, seeking assistance with communication challenges, and more.
Modules Covered
- Reasons People Communicate
- Ways of Communicating
- Identifying Communication Barriers
- Reducing Communication Barriers
- Checking Understanding
- Getting Help With Communication Issues
- Confidentiality
Accreditation
CPD approval allows individuals to demonstrate their ongoing commitment to personal and professional development by utilising this course.
Our IIRSM & CPD approved courses are owned by VideoTile Learning Ltd and distributed under licence.
Benefits
- Flexibility: Learn at your own pace, fitting training around your schedule.
- Efficiency: Focus on specific modules or topics relevant to your needs.
- Cost-effectiveness: Save on expenses associated with traditional training methods.
- Convenience: Access training materials online from anywhere with an internet connection.
Eligibility
The Principles of Communication course targets all employees and individuals working in Health and Social Care Environments, empowering them to grasp fundamental communication principles and apply them effectively in their respective settings.
