In a care environment, establishing positive relationships with care users is paramount. Upholding confidentiality and correctly managing personal information are essential components for fostering trust between care providers and service users. Failure to maintain confidentiality may result in service users being unwilling to cooperate with their caregivers.
Our Online Handling Information in a Care Setting E-Learning course offers an introduction to the principles of managing information within care settings. By the end of the course, you will recognise the importance of securely handling information and understand how to seek support for inquiries regarding information access. Furthermore, the course emphasises the crucial role confidentiality plays in nurturing trust with care recipients, while also defining key terms such as 'need to know' and 'consent'.
Additionally, it touches upon relevant legislation governing the handling and storage of information, outlining the obligations each individual has under these laws.