Course Description
This E-Learning course on Disciplinary Procedures comprehensively addresses the objectives of the disciplinary process, penalties, which encompass investigations, allegations, and suspensions, as well as the protocols for conducting hearings and managing appeals.
Modules Covered
- Disciplinary Procedure and Confidentiality
- Investigations, Allegations and Suspensions
- Notification Of a Hearing, The Right to Be Accompanied, And Procedure
- Penalties, Their Effects, And Appeals
- Holding Disciplinary Hearings and a Case Study
Course duration: 45 minutes
Accreditation
CPD accreditation enables individuals to demonstrate their commitment to ongoing personal and professional development by completing this course.
Benefits
- Enhanced Confidence: Leaders and managers gain confidence in executing disciplinary procedures correctly and in compliance with employment law, ensuring fair and effective outcomes.
- CPD Approval: With CPD approval, professionals can demonstrate their commitment to continuous personal and professional development through this course.
- Flexibility and Efficiency: Online training offers flexibility, allowing candidates to progress at their own pace, optimising time management and accommodating work and personal schedules effectively.
Eligibility
This E-Learning course on Customer Service targets employees holding management or leadership roles, providing them with the necessary knowledge and confidence to execute disciplinary procedures if required within the workplace.