CPD Customer Service

Name: CPD Customer Service
Price: 24.00 GBP

Customer service worker wearing a headset gestures while speaking at a computer in a busy, brightly lit call centre.

Course Fee

£42.00£24.00

Customer service involves meeting the needs of customers by delivering professional, helpful, and high-quality assistance before, during, and after their requirements are fulfilled.

75 minutes
Online Based
Accredited

Accredited by the CPD Certification Service, meeting recognised professional standards.
Flexible, self-paced modules that fit easily around work and personal commitments.
Complete the course in one sitting with focused, time-efficient content.
Instant access to your CPD certificate to boost your CV and portfolio.

QTY:

Available with online payment

But how can you achieve this?

How do you guarantee consistency throughout your business? What advantages come with providing excellent customer service?

This E-Learning course on Customer Service will begin by defining what we mean by customer service and explaining its importance. It will then delve into the objectives of exceptional customer service, covering verbal and non-verbal communication skills, identifying and comprehending customer needs, and much more.

QTY:

Available with online payment

Split the cost of your course over 12 months

Finance plans available

0% Interest Pay in 3

Available with PayPal

What is a CPD Course (Short Course)?

CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities.

How are the courses delivered?

Each course is divided into modules. For each module there is a video, and once the video has been viewed you are able to answer a set of multiple-choice questions.

What do I do once I have purchased my CPD Course?

You will receive an email confirmation with some important information on next steps. You will receive your logins and course access link via the email info@theaimgrouptraining.co.uk please note that it will take 1-2 working days to receive logins. Once logins are received you will be able to access your course on the portal and start your learning journey.