Course Description
The online Workplace Problem Solving course delves into the primary areas where issues arise: individuals, tasks, and resources.
It will shed light on interpersonal challenges, encompassing conflicts in personalities, unsafe or unlawful conduct, ineffective communication, and diverging viewpoints.
Moreover, the course will elucidate the implications of the Equality Act 2010 concerning discrimination.
Additionally, it will address time management concerns, exploring inefficiencies stemming from individual actions and poorly structured work systems, aiming to enhance productivity.
Resource-related issues, such as shortages of materials or equipment, will also be examined.
Participants will explore various problem-solving approaches employed by managers, employees, and external entities.
Lastly, the course will delve into conflict resolution methods like arbitration, negotiation, compromise, conciliation, and mediation, outlining their advantages for the workplace.
Modules Covered
- Understanding Workplace Challenges and Interpersonal Conflicts
- Navigating Task-Related Obstacles and Operational Issues
- Achieving Effective and Sustainable Solutions
Accreditation
The Problem Solving in a Workplace course is approved by the CPD certification service.
Benefits
- Enhanced Problem-Solving Skills: Acquiring insights into the causes of common workplace issues and mastering effective problem-solving techniques ensures seamless workflow and operational efficiency.
- Flexibility and Convenience: Online training offers flexibility, allowing candidates to learn at their own pace and schedule, enabling them to integrate the training seamlessly into their work and personal commitments.
Eligibility
This Problem Solving in a Workplace E-learning course targets supervisors and managers seeking to hone their problem-solving skills within the workplace. It serves as an excellent foundational resource, catering to both novice leaders and seasoned managers aiming to elevate their capabilities in this area.
