Course Description
This E-Learning course on Disciplinary Procedures comprehensively addresses the objectives of the disciplinary process, penalties, which encompass investigations, allegations, and suspensions, as well as the protocols for conducting hearings and managing appeals.
Modules Covered
- Key Principles of Disciplinary Procedures and Confidentiality
- Investigating Misconduct: Steps for Handling Allegations and Suspensions
- Preparing for Disciplinary Meetings: Notifications, Representation, and Process
- Understanding Penalties, Their Impacts, and Navigating the Appeals Process
- Running Effective Disciplinary Hearings and Practical Case Analysis
Course duration: 45 minutes
Accreditation
The Disciplinary Procedures course is approved by the CPD certification service.
Benefits
- Enhanced Confidence: Leaders and managers gain confidence in executing disciplinary procedures correctly and in compliance with employment law, ensuring fair and effective outcomes.
- CPD Approval: With CPD approval, professionals can demonstrate their commitment to continuous personal and professional development through this course.
- Flexibility and Efficiency: Online training offers flexibility, allowing candidates to progress at their own pace, optimising time management and accommodating work and personal schedules effectively.
Eligibility
This E-Learning course on Customer Service targets employees holding management or leadership roles, providing them with the necessary knowledge and confidence to execute disciplinary procedures if required within the workplace.